When Gen Z Turns to AI Before Managers: What This Means for HR

A recent survey has found that a third of Gen Z employees turn to AI tools for work-related questions before consulting their managers or colleagues. This shows a clear shift in how younger employees seek information and support in the workplace. Immediate, accessible answers are taking priority over traditional workplace hierarchies.

For HR professionals and leaders, this raises some interesting questions. Are we adapting our communication and support strategies to meet the expectations of a generation that values speed, autonomy, and digital fluency? Could this trend risk creating a disconnect between managers and their teams if we rely solely on traditional guidance methods?

The article explores what this reliance on AI means for workplace culture, employee engagement, and leadership approaches. It also looks at ways organisations can respond, ensuring that managers remain relevant guides while supporting Gen Z employees’ preferred ways of learning and problem-solving.

It’s worth thinking about how your team interacts with technology and whether your current practices meet the needs of younger employees. Are managers ready to embrace this shift, or is it time to rethink the way guidance is offered in your organisation?

Read the full article here: Gen Z turns to AI to answer workplace questions